Welcome to Telford ŠKODA
Covid-19 Company Statement 24/03/2020
An important message for our customers.
Nothing matters more to us than the health and wellbeing of our customer, our colleagues and their families.
Following on from the Prime Minister’s update on this situation, with immediate effect, we have made the decision to temporarily close the dealership until further notice in response to the Coronavirus pandemic.
We know this may cause some disappointment and apologise for any inconvenience this may cause. Our priority is to protect the welfare of our employees and customers and with the latest guidance from the government, we must honour this and do everything we can to protect our community and to reduce the further spread of the virus.
For those customers who are due to take delivery of your new vehicle or for those of you who are booked in for Aftersales care over the course of Wednesday 25th March, we will aim to complete your transaction with us where it is safe to do so. We are in the process of contacting you directly. All other existing bookings are being cancelled and we will be in contact to re-arrange your booking for when the dealership opens again.
Although our showrooms will be closed, you can still visit our website www.telfordskoda.co.uk and enquire online should you have any queries.
Below are some key contact numbers for organisations you may require contact with during this closure.
Skoda Breakdown Assistance 0800 526 625
Skoda Financial Services Customer Care https://customer.vwfs.co.uk/contact-us.html
Motability 08456 456 456 (Please note Applications for new orders are suspended)
Please continue to stay safe, take care of your families and together we will get through this.
Motogear Marketing Limited trading as Telford Skoda, is authorised and regulated by the Financial Conduct Authority for Consumer Credit and insurance distribution activites. Our Firm Reference Number is 306624. Motogear Marketing Limited trading as Telford Skoda is a broker, not a lender. We can introduce you to a limited number of lenders. You can check this in the FCA’s website www.fca.org.uk or by contacting the FCA on 0800 111 6768.